Return And Refund Policy
Inspired by nature, driven by truth.
MOUCHE MOUCHE Natural Cosmetics
Return & Refund Policy
Thank you for shopping at MOUCHE MOUCHE Natural Cosmetics!
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it.
Return shipping is the care of the purchaser.
Please ensure that returns are in the original packaging and safely packed for the courier. We recommend using a tracked method of return delivery, as we are unable to accept responsibility for lost return parcels.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, feel free to contact us.
For all orders placed via other online merchants (not directly via www.mouchemouche.com), please contact the merchants customer care team for assistance with returning your order.